Kinetic Retreats

Guest Check-In

Step 1 of 8

Which unit are you staying in?

Tap your booking — we'll set up the rest based on this.

Please select a property.
Please select where you booked.

About you (lead guest)

The person responsible for the booking.

Please enter your full name.
Include the + and country code (any country): +60 Malaysia, +65 Singapore, +62 Indonesia, +86 China, +44 UK, etc.
Please include the + and country code (e.g. +60 for Malaysia, +65 for Singapore).
We'll send a 6-digit code to the WhatsApp number above. Required to prevent fake check-ins.
Please verify your phone with the WhatsApp code before continuing.
Please enter a valid email.
Please select one.
Please enter a valid date of birth.
Please enter your home address.

Your stay

Standard check-in is 3:00 PM.
Please select a valid check-in date.
Standard check-out is 11:00 AM.
Check-out must be after check-in.
Tap a pill above for quick-pick, or type a specific time. From 3:00 PM standard.
Please select an arrival time.
Please select one.

Register other guests

Malaysian law requires every guest including children to be registered. Lead guest already counted — fill in the rest below.

Vehicle & access

Please select one.

ID photos — every guest

Upload one clear photo of IC or passport for every guest on the booking. Required by Malaysian lodging law. Stored securely and deleted 90 days after checkout.

💡 Tip: You can select multiple photos at once on the Lead Guest upload below — extras will auto-fill the other guest slots in order.

Please upload the lead guest's ID photo.
Travelling with children?
Children also need an ID photo — accepted: passport, Singapore BirthCert, or Malaysia MyKid card. Just snap a photo and upload like the adults.

House rules

Tap to confirm you've read and agree to all rules.

Please tick all rules to continue.
Please acknowledge the deposit.
Please enter the contact name.
Include the + and country code (any country).
Please include the + and country code (e.g. +60, +65).

Consent & signature

📋 Read the full Personal Data Protection Notice (PDPA 2010)

Data controller: Kinetic Retreats Sdn. Bhd. (Co. Reg. 202501051048 / 1652456-K), Malaysia.

Purposes of collection: (1) guest identity verification and lodging registration as required by Malaysian law; (2) Tourism Tax compliance under the Tourism Tax Act 2017 (foreign guests only); (3) building/strata management security registration; (4) operational communication about your stay (door codes, wifi, parking); (5) emergency response.

Categories of data: name, contact details (phone, email, home address), date of birth, NRIC or passport details (number, country of issue, photograph of the document), travel companion details, vehicle plate, emergency contact, digital signature.

Disclosure to third parties: Your data may be shared with (a) Whapi.cloud — for sending arrival pack via WhatsApp; (b) Netlify — hosting and encrypted storage; (c) Stripe — payment processing for direct bookings only; (d) Malaysian government agencies (police, immigration, MOTAC) on lawful request; (e) building management for security registration.

Cross-border transfer: Cloud providers above operate global infrastructure that may store data outside Malaysia. By submitting this form you consent to such transfer for the purposes stated, in line with PDPA §129.

Retention: Guest register data is retained for at least 3 years per the Tourism Industry (Compounding of Offences) Regulations. ID document images are deleted within 90 days after checkout unless a longer period is required by law (e.g., open dispute, regulatory request).

Your rights: You may request access to, correction of, or deletion of your personal data, and withdraw consent (which may end your stay) by emailing kineticretreats@gmail.com.

Please tick all consent boxes.
Required for guest registration where minors are travelling.
Type your full name below to confirm you have read and agree to the house rules and check-in terms above. Legally binding under Singapore ETA 2010 + Malaysia DSA 1997 for accommodation acknowledgements.
Please type your full name as the electronic signature.

Review & submit